You can securely make your payment on our website using GCash, Maya, major online banks, and credit/debit cards. All transactions are processed through PayMongo, a trusted and secure payment gateway, so you can shop with confidence.

We don’t charge extra fees for online payments.

Shipping fees are based on the delivery address and package weight. The exact cost is shown at checkout.

Yes, we offer free shipping on orders over P2,500.00 within the Philippines.

Once your order is shipped, we’ll email you a tracking number. Use this on this link: https://www.jtexpress.ph/trajectoryQuery?flag=1

Yes, you can still update your delivery address as long as your order has not been shipped yet. Please contact us immediately through our Instagram or Facebook page so we can assist you as soon as possible.

Contact our customer service immediately. We’ll work with the shipping company to resolve the issue.

Standard shipping typically takes 3-5 business days, while express shipping is 1-2 business days.